BT Contact Number | Get in touch with BT

Jonathan Victoria • 18 Sep 2024

Here’s how to get in touch with BT.

What is the BT contact number?

The main contact number for BT is 0330 1234 150.

This is for residential customers, and you’ll need to work through a few options in order to speak to someone. Have your details ready to speed things up.

How do I get through to BT quickly?

Here are some tips if you want to speed things up:

• Press 1 for home phone or broadband
• Press 2 for tv or sport
• Press 3 for mobile
• Press 4 to report suspicious activity

If you just want a shortcut to speak to someone at BT then press 1, then 1 again, then 5.

Technically this means home phone/broadband, then billing, then ‘speak to an advisor’.

How do I speak to a real person at BT?

You’ll need to select some options when you call. If you don’t select anything, and just wait or press # a few times, the call system will hang up on you. Phone up and press 1 twice, then 5, and you should reach a human at BT.

What is the BT Business contact number?

If you want to talk about BT Business Broadband then call 0330 054 5528. This number is ideal if you want to discuss BT Business prices and packages, and usually you get straight through to an expert.

Is there a good time to phone BT?

The best thing to do is call during the quietest hours. Call between 8am and 8.30am, or between 8.30pm and 9pm, on a weekday. This gives you the best chance of beating the queues.

What is the BT technical help contact number?

If you have a fault or need technical help then call 0330 1234 150, and press 1 then 2.

What is the BT upgrade contact number?

If you want to upgrade with BT then call 0330 1234 150, and press 1 then 3.

Which BT number do I call if I’m moving house?

If you’re moving house then you need to call 0330 1234 150. You then press 1, followed by 4.

Which BT number do I call if I want to leave? 

If you’re thinking of leaving BT then call 0330 1234 150, and press 1 then 5.